Contact
Tel: +41 78 315 11 74
Mail: info@lifecapsule.ch
Frequently Asked Questions (FAQ)
General Questions
What is LifeCapsule?
LifeCapsule is a time capsule service that allows people to send memories, letters, photographs, and small personal items into the future. Your contents are stored securely and delivered on the date you choose, either to yourself or to a person you designate.
How does LifeCapsule work?
You create a capsule, place the memories or special items you would like to preserve inside, and then choose the delivery date and recipient. LifeCapsule stores your capsule safely and delivers it when the chosen time arrives.
Who can use LifeCapsule?
LifeCapsule is for anyone who wants to write a letter to their future self, couples, families, parents who wish to leave memories for their children, and anyone looking for a meaningful gift.
What is the purpose of LifeCapsule?
To help people preserve their emotions, memories, and important moments of life for the future.
About the Capsule Contents
What can I put inside my capsule?
You may include letters, photographs, notes, small keepsakes, jewelry, childhood memories, USB drives, drawings, postcards, and many other items with sentimental value.
Are there any prohibited items?
Yes. Flammable, perishable, dangerous, illegal, or highly valuable items are not accepted.
Can I include digital content?
Yes. Depending on the package you choose, digital messages, videos, or voice recordings can also be included.
Can I send more than one item?
Yes. The number of items depends on the size of the capsule you select.
Storage and Delivery
How long can my capsule be stored?
Depending on your selected plan, your capsule can be stored safely for many years. You decide the delivery date.
What happens when the delivery date arrives?
LifeCapsule sends your capsule to the address or person you specified.
Can I send the capsule to myself?
Yes. Many users choose to leave a message for their future selves.
Can I send it to another person?
Yes. You can arrange delivery to your spouse, child, a future family member, or any person of your choice.
Can I change the delivery date later?
Yes. Within certain time limits, changes can be made by contacting our support team.
What if my address changes?
You can update your address information before the delivery date.
Security and Privacy
Are the capsules stored securely?
Yes. All submitted capsules are stored in protected facilities and handled with the highest level of care and confidentiality.
Will my capsule be opened?
No. Your capsule remains sealed and protected according to our privacy principles.
Will my information be shared with third parties?
No. Your personal information is kept strictly confidential.
What happens if my capsule gets lost?
LifeCapsule manages storage and shipping through tracking systems. In the unlikely event of an issue, our support team will assist you.
Orders and Shipping
How do I send my capsule?
After placing your order, you will receive all necessary instructions and shipping information.
Do you offer international shipping?
Yes. International shipping is available for eligible destinations.
Are shipping costs included?
This depends on the package selected and the destination country.
How long does shipping take?
Delivery times may vary depending on your country and shipping provider.
Emotional and Gift Purposes
Is LifeCapsule suitable as a gift?
Yes. It is a meaningful and unique gift for birthdays, weddings, anniversaries, the birth of a child, graduations, and many other special occasions.
What do people usually send?
People commonly send letters to themselves, messages for their children, relationship memories, old photographs, and small items with sentimental value.
Why do people create time capsules for the future?
Because rediscovering emotions, memories, and personal messages years later creates a powerful and unforgettable experience.
